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24Apr2025Select date
Check-out
25Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

12 Susukinobaba-Cho, Kyoto, Japan
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
3 persons
410 sq. feet 
Bed options:
2 Single beds
Garden view
Air conditioning
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Ground Floor King Room
Max:
3 persons
410 sq. feet 
Bed options:
1 King Size Bed
Garden view
Air conditioning
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King Room
Max:
2 persons
420 sq. feet 
Bed options:
1 King Size Bed
Air conditioning
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center
Kyoto 5.4 mi
Airports
Itami (ITM) 31.8 mi
Kobe (UKB) 50.7 mi
Train
Keifuku Arashiyama Station1700 ft
Torokko Arashiyama Station2000 ft
Metro stations
Uzumasa-Tenjingawa 2.4 mi
Nishioji-oike 3.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Adults only
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Special diet menus

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Garden area
  • Spa & wellness center
  • Facial
  • Beauty treatment
  • Full body massage
  • Hot spring bath
  • Open-air bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities
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Location

12 Susukinobaba-Cho, Kyoto, Japan
Map view
12 Susukinobaba-Cho, Kyoto, Japan
Nearby
Sagatenryuji Susukinobabacho
Bamboo Forest
3300 ft
Sagatenryuji Susukinobabacho
Sagano
1900 ft
Sagakamenoocho
Prime Minister Zhou Enlai Memorial monument
300 ft
Sagakamenoocho
Suminokura Ryoi's Bronze Statue
800 ft
Sagakamenoocho
Tsuzaki Muraokanotsubone Statue
1000 ft
Sagatenryuji Tsukurimichicho
Kotokiki Bridge Monument
1400 ft
Upstream from Togetsu Bridge
Oi River
3500 ft
36 Sagatenryujisusukinobabacho
Hogonin Temple
500 ft
61 Arashiyama Nakaoshitacho
Ichitani-munakata-jinja Shrine
1200 ft
65 Susukinobabacho
Kogenji Temple
1300 ft
Sagatenryuji Tsukurimichicho
Arashiyama Kimono Forest
1600 ft
Saganonomiyacho
Nomiya Railway Crossing
1900 ft
61 Arashiyama Nakaoshitacho
Ichitanimunakata Shrine
1200 ft
36 Sagatenryuji Tsukurimichicho
Oi Shrine
1400 ft
Pagoda
Horinji Temple
1700 ft
Restaurants
Kameyama-ya
100 ft
Saga Kamenoocho
Kyo Suiran
600 ft
12 Susukinobaba-cho
Ranzan
400 ft
33 Sagatenryuji Susukinobacho
Yudofu Sagano
700 ft
45 Sagatenryuji Susukinobabacho
Sushi Naritaya
1600 ft
3-25 Saga Tenryuji Susukinobabacho
Cafe Takahashi
1100 ft
10-2 Sagatenryuji Susukinobabacho
Ryotei Rangetsu
700 ft
7 Saga Tenryuji Susukinobabacho Ukyo-Ku
Bread, Espresso & Arashiyama Garden
900 ft
45-15 Susukino Babacho
Shigetsu
2000 ft
68 Sagatenryujisusukinobabacho

Reviews and Ratings

Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
6.6
Location
9.6
Service
8.6
Dining
7.4
Guest reviews
8.4/10
based on 5 reviews
8.3
8.3/10 based on 95 reviews
John
United States of America, March  2025
6.0/10

My stay at Suiran, a Luxury Collection Hotel in Kyoto, was quite a mixed experience. While the location by the Hozugawa River was stunning and conveniently close to attractions like the Arashiyama Bamboo Forest, the service could be inconsistent. The room's amenities were well thought out, especially the en-suite onsen, yet the overall cleanliness and maintenance left something to be desired, which was disappointing for a luxury hotel. Overall, I felt it provided a unique experience but could improve in certain areas.

Rooms
7.0
I loved the spacious room with a amazing view of the river. The en-suite onsen was an absolute treat, but I did find some cleanliness issues that should not be common in such a luxury setting.
Service
7.0
While some staff were incredibly accommodating, my experience varied, which left me feeling a bit unsupported at times, especially when I encountered issues in my room.
Location
9.0
The hotel is perfectly situated by the river, making it a beautiful and serene spot. It's also within walking distance to major sights like the Bamboo Forest and Unesco shrine, which I appreciated.
Dining
6.0
I had high hopes for the dining options, but found the food to be average for the prices charged. The champagne hour was a nice touch, but I wished for more options for extending the evening.
Facilities
6.0
The overall facilities were decent, but I felt there could have been more seating areas within the gardens. Room service and amenities generally met my needs, though a bit more attention to detail in upkeep would enhance the experience.
Frank
United States of America, March  2025
5.4/10

My stay at Suiran was a beautiful escape from the busyness of Kyoto. The stunning location by the river and the good private onsen in my room were major highlights. However, I found the room slightly basic and would have appreciated more dining options.

Rooms
8.0
My room combined modern and traditional styles, and while it felt a bit basic at first, the private garden and onsen made it really good.
Service
10.0
The service was perfect; the staff was welcoming and attentive, going above and beyond to ensure my comfort and satisfaction.
Location
10.0
Situated along the river in a tranquil valley, the setting was enchanting, making it easy to explore the nearby bamboo grove and nature trails.
Dining
8.0
Breakfast was a highlight with a fantastic bento buffet, though I did wish for more diverse dinner options, particularly Western choices.
Facilities
7.0
The hotel's facilities were limited, but the relaxing bar by the river and the private onsen enhanced the overall experience.
Albert
United States of America, January  2025
5.6/10

I had high expectations for my stay at Suiran, but it had its ups and downs. While the location is beautiful, by the river and close to the Arashiyama area, my experience with the service and room cleanliness fell short of luxury standards. Overall, the staff was friendly and accommodating, but the room issues were disappointing, especially for a Category 8 hotel.

Rooms
5.0
I encountered several cleanliness issues in both rooms I stayed in, which was unacceptable for a luxury hotel. Room 106 had water stains and a dirty telephone. After switching to room 112, I found more cleanliness problems. This definitely needs improvement.
Service
7.0
The front desk staff was helpful in addressing my issues and found me a new room. However, I found the initial check-in process lacking in information about amenities and services, which was disappointing for a hotel of this caliber.
Location
9.0
The location of the hotel is fantastic, right on the river and close to the Arashiyama bamboo forest. It offered a peaceful retreat from the typical tourist hustle and bustle.
Dining
8.0
I enjoyed the complimentary tea set during the happy hour, but the service could have been clearer about what was included and the options they provided. Overall, I appreciated the location and ambience during those moments.
Facilities
7.0
The hotel has beautiful surroundings and nice facilities, including a lovely cafe by the river. However, the reservation system for the onsen could be better communicated to guests.
David
United States of America, January  2025
6.8/10

My stay at Suiran, A Luxury Collection Hotel in Kyoto was mixed. The location is absolutely stunning, nestled along the river with beautiful views of the surrounding nature. The service was fantastic, with warm welcomes and personal attention from the staff. However, I encountered several cleanliness issues in two separate rooms, which was disappointing for a hotel of this caliber. Overall, while I appreciated the ambiance and customer service, the room conditions were not up to the expected standards of a luxury hotel.

Rooms
5.0
The rooms showcased contemporary Asian decor, but unfortunately, cleanliness was a significant issue in both rooms I experienced.
Service
9.0
The staff was exceptionally welcoming and helpful throughout my stay, addressing issues quickly.
Location
10.0
Located along the river and close to nature, the setting is tranquil and lovely, perfect for relaxation.
Dining
8.0
While the breakfast was lovely, I wish there had been more western options available for dinner.
Facilities
7.0
The hotel offers excellent amenities like room service and a beautiful lounge by the river. However, not all facilities were clearly communicated upon arrival.
Mary
United States of America, December  2024
6.8/10

I had a wonderful stay at Suiran, A Luxury Collection Hotel, Kyoto. The location by the river was beautiful, offering a sense of calm and tranquility. The staff provided attentive service, ensuring my experience was enjoyable. However, I felt the dining options could use some improvement, especially in providing more variety, particularly for dinner. Overall, it was a perfect spot to unwind and reflect on my trip, despite the high prices during the Golden Week.

Rooms
8.0
My room was adequate with a nice Japanese touch of a private onsen, though not as luxurious as I expected.
Service
10.0
The service was excellent, with very attentive staff who went out of their way to accommodate my needs.
Location
10.0
The hotel is perfectly located along the river and just a short walk to the bamboo forest and shrines.
Dining
7.0
Breakfast was adequate, but I missed having more western dinner options available.
Facilities
8.0
The hotel offered great facilities, including room service and a lovely garden, though reservations were required for the onsen.
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24Apr2025Select date
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25Apr2025Select date
Rooms and Guests2 Guests, 1 Room